This case has been a head scratcher from the beginning. The woman said she never quite understood why her home was in foreclosure, so 7 On Your Side set out looking for answers.
A single mother of two has been searching, searching for an explanation of why she might lose her home.
"You struggle so hard to have a home for your children to always come home to, no matter what," Patricia Mauldin said.
She worked closely with Chase Bank last year to negotiate a loan modification, and she has two letters from the bank seemingly confirming that.
"The investors have approved your request for a loan modification," Mauldin said.
Since then, she's kept copies of mortgage payments she sent to Chase and tracking information from the post office confirming the bank received her cashier's checks.
Yet on this day 7 On Your Side met with her, she was one week away from the bank auctioning off her home.
"The last thing we want to do is lose my home on an error that the bank has made," Mauldin said.
She learned about the auction while caring for her cancer stricken father in South America. Mauldin rushed home and has been trying to get an explanation from Chase ever since.
"We had to sell my daughter's vehicle, everything we've had we've sold in order to maintain the house. My daughter sacrificed a lot in order for us to be able to have a home, and now the bank is trying to take it away. And it's just not fair," Mauldin said.
7 On Your Side called Chase and it agreed to re-evaluate her case. The bank also confirmed Mauldin's modification had been approved earlier, but said it ran into problems with the investor.
Chase also agreed to postpone the foreclosure.
"It's been postponed until June 16 at 12:30 p.m.," Mauldin said.
An attorney and executive director of Housing and Economic Rights Advocates in Oakland says she's seen cases like this before.
"It kind of stinks. It seems very unfair to the homeowner, and I wonder how many people this sort of thing happens to that you don't ever talk to, that I don't ever hear from," attorney Maeve Elise Brown said.
The attorney agreed to advise Mauldin on her case. During this time, she continued to do what she could for her sick father in Latin America.
Several months later Chase confirmed the modification had been approved.
For Mauldin, the experience has been a bittersweet one. She's thankful to all those who helped her stay in her home, but saddened at the time she lost with her father. Shortly after the modificiation was approved, her father died of cancer.
