Hu says she was completely shocked by what she found in the Jolly Rancher Crunch and Chew candy bag. "I was all excited to try them out. Opened it up, ate two pieces first, went back in for my third piece and pulled this right out of the bag and was just in disbelief," she recalled.
The package was completely sealed and what was inside, was a dull rusty blade partially wrapped in white tape. Hu contacted both the Santa Clara police and the Hershey Company. "They offered me three bags of candy replacement and I was like, 'I don't want anything. I just want to know this isn't going to happen again. I just want to know that kids are going to be safe,'" she told ABC7 News.
The candy wrapper says the product is manufactured in Brazil. When ABC7 News contacted Hershey, the company issued this statement: "Food safety and the well-being of our customers is a top priority for The Hershey Company. We were contacted by the customer yesterday regarding this incident and immediately began reviewing our processes related to our JOLLY RANCHER CRUNCH 'N CHEW Candy. We have apologized to the customer and, while there was no injury, we take this situation seriously. We believe this is an isolated case and accidental in nature. We will be taking the needed actions to prevent this happening in the future."
Hu says that before the incident, she never had reason to worry. She hopes finding the object serves as a wake-up call for the company. "That's just clearly my point of getting this across. I just want to make sure they're taking it seriously so children don't grab this and find a shank knife inside of it," she said.
Hu has a one-year-old daughter and a one-month-old daughter, making the incident a special concern for her.