Group wants hotels fees clearly revealed before purchase

August 29, 2012 5:52:28 PM PDT
If you've ever stayed at a hotel and were shocked by the bill, you are not alone. Hotels will collect nearly $2 billion this year for extra charges like resort fees and that total is a new record.

We're used to the airlines tacking on fees for everything from baggage to pillows. Now hotels are getting in the game, and consumer advocates are asking the federal government to stop it.

The Business Travel Coalition wants the government to require hotels to reveal all mandatory fees when guests book a room. They say many consumers are shocked at checkout when they're charged for services like housekeeping, bell captain, Internet access, and the notorious "resort fee."

The group says many hotels are cutting their room rates, but making up the difference with these hidden fees. The U.S. Department of Transportation has already required airlines to reveal fees and taxes up front. Now the group says hotel guests should voice their complaints at the Federal Trade Commission.


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