7 On Your Side helps driver whose car is damaged in carwash

SAN FRANCISCO (KGO) -- Many drivers are sticklers about keeping their cars in perfect shape, especially when it comes to keeping it clean, which includes getting it washed. But what happens when your car is damaged in a carwash? Who is liable? And for how much?

Watch the full story of one woman's experience in the video player above.

Click here for more stories and videos by Michael Finney and 7 On Your Side.