AT&T to refund customers for 'cramming' charges

WASHINGTON (KGO) -- AT&T has agreed to pay more than $1 million for cramming extra charges on customer smartphone bills. That means millions of AT&T smartphone customers may be in line for a refund.

AT&T agreed to pay $105 million to settle charges by the Federal Trade Commission. It said the company was cramming cellphone bills with unauthorized charges.

Most charges were for services like ringtones, and celebrity gossip that customers never ordered.

AT&T says the unauthorized charges came from third-party companies and they have stopped billing for those companies.

About $900,000 of the settlement will be used to repay California customers. The average refund will be about $10.

If you think you're entitled to a refund, you can file a claim on the FTC website.