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Target apologizes for glitch that caused long lines

Target has issued an apology after customers at many stores across the U.S. found themselves stuck in long lines over the weekend due to a computer glitch.
Target customers at many stores across the U.S. found themselves stuck in long lines over the weekend.

A computer glitch left checkout registers completely disabled on Sunday. The Minnesota-based retailer issued a brief statement Sunday night apologizing for the glitch after social media lit up with people complaining about long lines and an inability to pay for their items.

The company says the glitch was not related to a security issue. The retailer faced intense scrutiny after hackers stole the personal information of millions of its customers just before last year's holiday shopping season.

"Ended up telling us that there was a problem with the system, so she was rebooting the register she was on. While she was rebooting that one, she actually went to the register right behind me. She was literally bouncing between registers trying to get the people out," customer Nikki Mazerant said.

The public relations problem for Target started when customers complained on social networks.

A customer named Taylor Gowan was one of many tweeting out photos of the long lines.

Even if you made it to the front, many customers weren't able to pay for their items.

"Target member said that, 'only cash, no charge,"' one customer said.

"Was super crowded and I didn't realize that it was like a problem with the computers and then I heard a few people talk about it and then they started filing everyone into one long line," customer Lisa Russey said.

The glitch brought up concerns it was possibly another attack by hackers.

Millions of Target customers' personal information was stolen in a data breach back in November.

The giant retailer went to Twitter to calm nerves. Target tweeted, "We've identified a check out issue at select stores. The issue is not related to security and is being resolved. We apologize to those impacted."

Some customers say they're going to remain loyal despite the recent issues.

"I'm not going to stop shopping at my Target. This is, you know, a one-time incident. I've never had this happen," Mazerant said.
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business target shopping u.s. & world hacking computers
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