KGO-TV is seeking an Assistant Manager of I.T. and Broadcast Facilities; an individual with a solid I.T. background that will be responsible for the installation, maintenance, and support of the entire I.T. infrastructure at KGO-TV, with expert knowledge of the following types of systems: file/print/email, newsroom computer systems (NRCS), server-based digital video and audio, non-linear editing, production and on-air automation systems, graphics systems, and their associated software and hardware infrastructure.
The ideal candidate will have several years of experience, providing IT and Engineering support in a television broadcast environment with a hands-on understanding of broadcast News and Master Control/On-Air support at a medium to large market television station, using AP ENPS, VizRT, GV Ignite, or similar systems. The candidate must also be proficient with Cisco LAN/WAN switches and routers with a proven ability in diagnosing complex systems and be able to identify, troubleshoot, and remedy critical on-air issues.
Excellent communication skills are essential to understand users' requirements and provide training on new systems. Project management experience is desired.ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Assistant Manager of I.T. and Broadcast Facilities will be flexible with their schedule and have the ability to undertake a variety of roles by bringing a diverse skill set to our organization. Primary responsibilities include the support and maintenance of all station I.T. and Broadcast servers and PCs for the main office as well as 5 remote Bureau sites. In addition, the Assistant Manager of I.T. and Broadcast Facilities will be called upon to provide solutions for a broad range of problems/tasks. The ability to troubleshoot problems and adapt to new situations in a time-sensitive environment is a must.Job ResponsibilitiesInstall, support, and maintain all I.T. related aspects of the On-Air broadcast television environment.Create, configure, and maintain Windows, OS X, and Linux environments.Support, deploy, and provide end-user desktop support on Windows operating systems, interfaces, and utilities as well as remote laptop support using Citrix and/or VPN connectivity.Create and maintain updated documentation and related diagrams using Visio / AutoCAD.Maintain and troubleshoot MS SQL, Oracle, and MySQL databases.Support, troubleshoot, and maintain the integrity and security of the network infrastructure and manage the network firewalls, switches, and routers.Ensure all computers and servers are kept protected from viruses by ensuring the definition files are kept up to date and latest security patches are applied to all systems.Must be "on call" to troubleshoot equipment problems at any time.Establish, post, and update maintenance and current operating procedures for station technicians to follow.Interface with equipment manufacturers and vendors.Communicate effectively with other department personnel.Other duties as assigned.Job RequirementsA degree in Information Systems / Technology / Broadcast Engineering field or minimum (5) years of related work experience.Excellent communication and interpersonal skills, both oral and in writing.A positive attitude towards a flexible schedule, strong attention to detail and a customer service focus.Firm grasp of project planning and implementation with the ability to meet deadlines.Solid troubleshooting methodologies that apply to the networked Server / PC environment and standalone workstations. Know how to work through unfamiliar situations by immediately identifying the relevant facts to solve the problem quickly.Solid understanding of Windows, OS X, and Linux environments.Solid understanding of TCP/IP subnetting and networking configurations including DHCP and DNS.Support experience with remote access products: Citrix, ISDN, DSL, Broadband, wireless modem communication.Firm understanding of authentication methods to MS Active Directory, client/server authentication.Minimum 2 years experience using Cisco IOS.Knowledge of programming and command line scripting.Understanding of video streaming technologies and protocols.Experience with Solar Winds or similar software desired.TO APPLY:
Please send a cover letter and resume to: www.disneycareers.com
and search for Requisition ID #187763BR
(Assistant Manager, I.T., and Broadcast Facilities), KGO Television (ABC Owned Television Station).
ABC7 is an Equal Opportunity Employer - Female/Minority/Veteran/DisabilityEQUAL OPPORTUNITY EMPLOYER - FEMALE/MINORITY/VETERAN/DISABLITY