Job Opening: Assistant Manager, I.T. and Broadcast Facilities

I.T.
Thursday, July 10, 2014
Posted 5/20

DEPARTMENT: I.T.

SUMMARY: KGO-TV is seeking an Assistant Manager of I.T. and Broadcast Facilities; an individual with a solid I.T. background that will be responsible for the installation, maintenance, and support of the entire I.T. infrastructure at KGO-TV, with expert knowledge of the following types of systems: file/print/email, newsroom computer systems (NRCS), server-based digital video and audio, non-linear editing, production and on-air automation systems, graphics systems, and their associated software and hardware infrastructure.

The ideal candidate will have several years of experience, providing IT and Engineering support in a television broadcast environment with a hands-on understanding of broadcast News and Master Control/On-Air support at a medium to large market television station, using AP ENPS, VizRT, GV Ignite, or similar systems. The candidate must also be proficient with Cisco LAN/WAN switches and routers with a proven ability in diagnosing complex systems and be able to identify, troubleshoot, and remedy critical on-air issues.

Excellent communication skills are essential to understand users' requirements and provide training on new systems. Project management experience is desired.

ESSENTIAL DUTIES AND RESPONSIBILITIES: The Assistant Manager of I.T. and Broadcast Facilities will be flexible with their schedule and have the ability to undertake a variety of roles by bringing a diverse skill set to our organization. Primary responsibilities include the support and maintenance of all station I.T. and Broadcast servers and PCs for the main office as well as 5 remote Bureau sites. In addition, the Assistant Manager of I.T. and Broadcast Facilities will be called upon to provide solutions for a broad range of problems/tasks. The ability to troubleshoot problems and adapt to new situations in a time-sensitive environment is a must.

Job Responsibilities

  • Install, support, and maintain all I.T. related aspects of the On-Air broadcast television environment.

  • Create, configure, and maintain Windows, OS X, and Linux environments.

  • Support, deploy, and provide end-user desktop support on Windows operating systems, interfaces, and utilities as well as remote laptop support using Citrix and/or VPN connectivity.

  • Create and maintain updated documentation and related diagrams using Visio / AutoCAD.

  • Maintain and troubleshoot MS SQL, Oracle, and MySQL databases.

  • Support, troubleshoot, and maintain the integrity and security of the network infrastructure and manage the network firewalls, switches, and routers.

  • Ensure all computers and servers are kept protected from viruses by ensuring the definition files are kept up to date and latest security patches are applied to all systems.

  • Must be "on call" to troubleshoot equipment problems at any time.

  • Establish, post, and update maintenance and current operating procedures for station technicians to follow.

  • Interface with equipment manufacturers and vendors.

  • Communicate effectively with other department personnel.

  • Other duties as assigned.


  • Job Requirements

  • A degree in Information Systems / Technology / Broadcast Engineering field or minimum (5) years of related work experience.

  • Excellent communication and interpersonal skills, both oral and in writing.

  • A positive attitude towards a flexible schedule, strong attention to detail and a customer service focus.

  • Firm grasp of project planning and implementation with the ability to meet deadlines.

  • Solid troubleshooting methodologies that apply to the networked Server / PC environment and standalone workstations. Know how to work through unfamiliar situations by immediately identifying the relevant facts to solve the problem quickly.

  • Solid understanding of Windows, OS X, and Linux environments.

  • Solid understanding of TCP/IP subnetting and networking configurations including DHCP and DNS.

  • Support experience with remote access products: Citrix, ISDN, DSL, Broadband, wireless modem communication.

  • Firm understanding of authentication methods to MS Active Directory, client/server authentication.

  • Minimum 2 years experience using Cisco IOS.

  • Knowledge of programming and command line scripting.

  • Understanding of video streaming technologies and protocols.

  • Experience with Solar Winds or similar software desired.


  • TO APPLY:

    Please send a cover letter and resume to: www.disneycareers.com and search for Requisition ID #187763BR (Assistant Manager, I.T., and Broadcast Facilities), KGO Television (ABC Owned Television Station).

    ABC7 is an Equal Opportunity Employer - Female/Minority/Veteran/Disability

    EQUAL OPPORTUNITY EMPLOYER - FEMALE/MINORITY/VETERAN/DISABLITY
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