Company vows to 'make it right' after tornado victim's home mistakenly demolished

KTRK logo
Tuesday, March 29, 2016
Tornado victim shocked to find home mistakenly demolished
A Texas woman felt fortunate her home escaped serious damage after tornadoes touched down in her city recently. But she was shocked to come home Tuesday to find a demolition company made a mistake, and accidentally tore down the wrong house -- her house.

ROWLETT, Texas -- A Texas woman felt fortunate her home escaped serious damage after tornadoes touched down in her city recently. But she was shocked to come home Tuesday to find a demolition company made a mistake, and accidentally tore down the wrong house -- her house.

"Boom. Just like the tornado came through again," Lindsay Diaz says.

A tornado victim was shocked to find her home had been mistakenly demolished

That's how she felt when she showed up to the site of her former home Tuesday.

After tornadoes ripped through Rowlett in December, Diaz and her family were relieved to find their home better off than so many others.

She was ready to make repairs after she says an engineer declared the home structurally sound, but then it was mistakenly torn down. When she met with the demolition supervisor right afterwards, he explained what happened.

"The team went out in the morning. They called him. They said, we're at 7601, 7603. Is it the corner lot? Was it damaged by the tornado?" Diaz says. "Yes, yes, yes. Except the street wasn't confirmed."

Instead of tearing down the duplex on Cousteau Drive a block over, the team demolished Diaz's home. She says the supervisor referred her to the company president, but when she called last week, she says he started making excuses.

"I didn't believe he was telling me this," Diaz says. "I was hope for an apology, I'm sorry my company did this. We'll make it better, and instead he's telling me how the insurance is going to handle it and telling me it's going to be a nasty fight."

On Monday, Diaz told ABC News that the demolition company, which initially tried to duck responsibility, has "sincerely apologized."

"I'm satisfied that they apologized, but will not know, really, until they make me an offer," Lindsay Diaz tells ABC News. The company told her they would, "work to make it right."

The demolition company, Billy L. Nabors, attributes the error to wrong Google Maps directions.

"Your heart sinks first," George Gomez of the Billy L. Nabors Demolition company told ABC News. "Just cause we felt so bad for Lindsay and Mr. Cutter that we made this mistake. We're going to make it right, we're definitely going to do right by both homeowners."

ABC News contributed to this report.