A good washing machine will thoroughly clean and rinse your clothes. A bad one will chew them up. A South Bay woman says she had the bad kind. 7 On Your Side's Michael Finney got the store to listen.
It's one of the biggest complaints I get -- many repairs, but never fixed. Our viewer says her Sears warranty paid for nearly $2,000 worth of repairs, which is more than the price of the machine. And still it didn't work right.
Watch the video player above to see how Michael Finney helped Ranae Marengo.
Click here for more stories and videos by 7 On Your Side's Michael Finney.
7 On Your Side helps woman with defective washing machine
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