New closed captioning regulations in effect at ABC7

Closed captioning has come to video on

In order to better serve our hearing impaired viewers, and to comply with newly-established Internet protocol (IP) regulations and guidelines from the Federal Communications Commission, KGO-TV is now presenting captions on all full-length pre-recorded video programming that has been broadcast on television and has not been edited for the internet.

It's the first phase in a set of new rules from the Federal Communications Commission, requiring distributors of television programming to provide closed captioning to assist viewers who are deaf or hard-of-hearing as part of the Twenty-First Century Communications and Video Accessibility Act of 2010 (CVAA).

ABC7 is committed to full compliance with the FCC regulations on the CVAA and will continue to advise viewers of any plans on this website in the coming months.

For Closed Captioning Concerns
For questions or complaints about Closed Captioning, please contact Assistant Director of Engineering Jack Fraser by e-mail at, by phone at (415) 954-7842, by fax at (415) 954-7377, or in writing at the address below:

Jack Fraser
900 Front Street
San Francisco, CA 94111

For more information, visit the FCC's page Captioning of Internet Programming.

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