Consumer Reports survey of fast food chains

Consumer Reports has partnered exclusively with 7 On Your Side for a report on the best fast food chains.
Wednesday, July 02, 2014
If you're looking for a quick and convenient meal, fast food is an easy option. So which chain has the tastiest meals? Consumer Reports has partnered exclusively with 7 On Your Side to find out.

Hitting the road this summer? You may want to drive past big national chains like McDonald's and Taco Bell. A Consumer Reports survey of more than 30,000 of its readers turned up lots of other choices that consumers say are much tastier.

With about 14,000 McDonald's in the U.S., you're never far from a Big Mac. But out of 21 hamburger chains, Consumer Reports readers rated McDonald's hamburgers the worst tasting. There are much better choices.

"Our survey found that many of the smaller chains are true regional gems. They outperform the big guys, so they're really worth seeking out if you're on the road and looking for a great meal," said Tod Marks, Consumer Reports.

Habit Burger Grill, with about 100 locations in California, Utah and Arizona, has some of the best burgers.
Also great, In-N-Out Burger with close to 300 outlets in California, Arizona, Nevada, Utah and Texas.

When it comes to chicken, another big name - KFC - was at the bottom of the barrel for taste. Far better, according to Consumer Reports readers - chicken from Chick-Fil-A with 1,700 locations in 39 states. Those surveyed say it offers polite, speedy service and they give its dining areas top scores for cleanliness.

"Mexican chains are another area in which biggest definitely wasn't best. Taco Bell in fact had the worst tacos and burritos any of the Mexican restaurants in our ratings," said Marks.

Survey respondents gave the burritos from national competitor Chipotle Mexican Grill much higher marks.

And who wound up at the bottom of the list? Of the 65 fast food and fast casual restaurants Consumer Reports rated, Sbarro got the lowest score. Those surveyed didn't think highly of the quality of the food or its freshness.

In Consumer Reports' survey, diners who ate at sandwich shops were happier with the food and service than those who ate at other fast food and casual restaurants. For the highest quality sandwiches, try Schlotzsky's in 37 states and Firehouse Subs in 41 states.

Consumer Reports is published by Consumers Union. Both Consumer Reports and Consumers Union are not-for-profit organizations that accept no advertising. Neither has any commercial relationship with any advertiser or sponsor on this site.

(All Consumer Reports Material Copyright 2014. Consumers Union of U.S. Inc. ALL RIGHTS RESERVED.)
Related Topics:
shopping consumer reports 7 On Your Side taco bell mcdonald's burger king fast food restaurant
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