7 On Your Side's Michael Finney helped fix an East Bay couple's gas fireplace after it stopped working when PG&E installed new gas lines. (KGO-TV)
Have you contacted the company but your complaint still isn't resolved? Have you asked to speak with a supervisor? Have you read the 7 On Your Side FAQs? If you live in the San Francisco Bay Area and you're still having trouble, 7 On Your Side wants to help you.