7 On Your Side helps couple get online ticket refund

REDWOOD CITY, Calif. (KGO) -- Tickets to a big show sell out fast, with many people turning to the secondary market. A Redwood City couple did just that but got a lot more than they clicked for online.

Watch the video in the player above to see how 7 On Your Side helped them when they accidentally purchased two pairs of tickets to see "The King and I" in San Francisco through VividSeats.com.