7 On Your Side: Airlines allowed travelers to cancel due to fears

SAN FRANCISCO INTERNATIONAL AIRPORT (KGO) -- Travel from the Bay Area to Europe has been disrupted by the terrorist attacks in Paris. If you're headed to the airport, and concerned about the safety of your flight, what are your rights? 7 On Your Side takes a look at what you need to know before you leave your home.

The travel industry has really stepped up to the plate following the attacks. European travelers are finding they have some real options.

Airports are packed with nervous travelers, some visiting here and heading back home, others are locals traveling to Europe for vacations.

David and Lilylu Gan are from Discovery Bay. They admitted they were very concerned about their safety traveling. They are heading out for a river cruise through five European nations. France isn't one of them, but they were still offered the opportunity to cancel their trip.

"We didn't buy the insurance, but they say, 'We can give you... you can it and take the cruise later or whatever," David said.

Mimi Cassidy is with Moraga Travel. She says airlines have been generous in allowing cancellations and rescheduling. She told 7 On Your Side, "The airlines are doing great things give people the option to do voluntary changes. They are pretty long lasting at this point they are spanning into next week, into the Thanksgiving week."

Cassidy says those with travel insurance are in good shape and so far she has seen no problem with those who decide not to travel getting their money back.

"It is definitely an act of terror, so travel insurance companies are doing full reimbursements if people do have travel insurance and want to cancel their trip, even preemptively," Cassidy said.

It is an individual choice, but many, like the Gans, have decided to travel, even if somewhat nervously.

This is a very fluid situation, so keep in close contact with your travel providers so you know what is being offered and when your decision must be made.
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