Michael Finney | ABC7 KGO News Team
Bill Goggin was my journalism teacher at Ray Lyman Wilbur Junior High School in Palo Alto. He is responsible for all of this. He taught me, "The job of the journalist is to comfort the afflicted and afflict the comfortable." That's pretty much what I've been up to ever since.

I started 7 On Your Side here at ABC7 News and over the past 20 years I have sent bad guys to prison, forced product recalls and returned millions of dollars to consumers. Because I spend so much time dealing with legal issues, midcareer I returned to law school. That education has served me and ABC7 News viewers well.

Even many of my close friends don't know that as a young reporter I covered the '89 Loma Prieta Quake, Oakland fire storm, L.A. riots, and numerous floods, forest fires and other calamities. Let me tell you it is other worldly to be on a boat, in the middle of a hurricane attempting to reach a devastated Kauai because the air space has been closed. No electricity, no lights, just the silhouette of a mountain rising out of the ocean. I know what that island looked like to ancient mariners.

There is little I like more than to "afflict the comfortable", but among those is skateboarding with my son, watching my daughter cheer and having a nice Pinot Noir on a warm summer day in the wine country with my wife.

Check out my Facebook page. You can send me your questions and find out how to get free stuff! Also, follow me on Twitter for the latest consumer news AND more freebies.

Michael Finney joined ABC7 News in 1991. His consumer reporting has received many prestigious awards in broadcast journalism including honors from several Press Clubs, The National Academy of Television Arts and Sciences, the Radio Television News Directors Association and the Associated Press. Community groups such as Consumer Action, The Foundation for Taxpayer and Consumer Rights and The National Association of Consumer Advocates have also honored his work.

Michael's 7 On Your Side reports can be seen at 4, 5 & 6 p.m. on ABC7 News. His "Consumer Talk" radio show is heard every Saturday afternoon between 1 - 4 p.m. on KGO-AM810. His first book, Michael Finney's Consumer Confidential was a top 10 best seller on The Amazon Business list. His new book, The Definitive Guide to Bay Area Deals, is scheduled for a fall 2012 release.

Michael's Stories
CONSUMER CATCH-UP: Travelers, airports, and airlines take coronoavirus precautions, a new bill aims to label 'non-flushable' wipes, and Tinder's new panic button' could be sharing user data
CONSUMER CATCH-UP: Travelers, airports, and airlines take coronoavirus precautions, a new bill aims to label 'non-flushable' wipes, and Tinder's new panic button' could be sharing user data
How social media may help with your consumer issues
GETTING HELP: More and more consumers are turning to social media to get results. The appeal of using Twitter is that it's typically very public and easily searchable, and companies are limited in their ability to hide complaints.
Thinking long term with your social security benefits
Social Security pays when you and your family need it most: When you are incapable of working, when you die and your family needs support, and of course when you retire. 7 On Your Side's Michael Finney spoke to a Morgan Stanley financial advisor.
CONSUMER CATCH-UP: Consumers plan to spend $17.2 billion on the Super Bowl, FedEx warns of 'delivery tracking' scam, and FTC returned $232 million to defrauded consumers
CONSUMER CATCH-UP: Consumers plan to spend $17.2 billion on the Super Bowl, FedEx warns of 'delivery tracking' scam, and FTC returned $232 million to defrauded consumers
West Elm sofa bed falls apart, Oakland man regrets not speaking up
He says it got so bad, he and his partner had to sit on opposite sides of the sofa otherwise they would sink. And he regretted not speaking up.
QUICK TIP: How to catch the most common tax errors
The most common tax errors aren't overlooked credits or deductions. It's much simpler than you think.
CONSUMER CATCH-UP: Wednesday is the last day to file an Equifax claim, Honda and Toyota issue recalls over safety features
CONSUMER CATCH-UP: Wednesday is the last day to file an Equifax claim, and Honda and Toyota issue recalls over faulty safety features.
AT&T customer stranded in China with no service after her phone was incorrectly reported stolen
An AT&T customer was vacationing in China, only to be told her phone wasn't working because it was stolen, even though it was right there in her hand.
Bay Area residents falling victim to scammers claiming to be from PG&E; here's how the scam works
One Concord woman realized too late that the voice on the phone threatening to shut off her power was not from PG&E. Here's how 7 On Your Side's fast action helped her recover some of her lost money.
CONSUMER CATCH-UP: Delayed retirement credits effectively going down, Uber testing feature allowing drivers to set prices, and Starbucks exploring more plant-based options
CONSUMER CATCH-UP: Social Security delayed retirement credits are effectively going down next year, Uber is testing a feature allowing drivers to set their own prices, and Starbucks is exploring more plant-based menu options.