REDWOOD CITY, Calif. (KGO) -- 7 On Your Side's Michael Finney helps a Redwood City man exchange an Apple gift card after the company said it wouldn't grant his request.
He accidentally purchased an iTunes gift card for $500 as a gift for someone, but meant to buy an Apple gift card for an iPad, instead.
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Watch the video player above to find out how Michael Finney stepped in to help.