7 on Your Side helps woman with appliance warranty

One viewer has been paying a monthly fee for the past eleven years to cover repairs for her appliances. However, when she needed a repair, all she got was "wait, wait, and wait."

SAN FRANCISCO (KGO) -- One viewer has been paying a monthly fee for the past eleven years to cover repairs for her appliances. However, when she needed a repair, all she got was "wait, wait, and wait."

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