7 on Your Side's Michael Finney helps South Bay woman with unwanted Sprint fees

Cellphone carriers are going all out to lure new customers. That can lead to some good deals, however; one promotion led to frustration for a South Bay woman.

SAN JOSE, Calif. (KGO) -- Cellphone carriers are going all out to lure new customers. That can lead to some good deals, however; one promotion led to frustration for a South Bay woman.

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7 on Your Side helps South Bay woman with unwanted Sprint fees