Last November, 42-year-old Jami Ledbetter decided she wanted fuller eyebrows, and went to visit a woman who claimed to be certified in microblading, a beauty technique that involves tattooing someone's eyebrows on.
But instead, Ledbetter was left with a botched job.
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"It just looked like I was really surprised," Ledbetter said.
The outcome killed her confidence, and makeup couldn't even cover up the unprofessional job.
"I was devastated. I was even dating a guy and he stopped dating me at that point," she said.
After reaching out to multiple licensed tattoo artists for help, Ledbetter found someone.
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Kara Gutierrez, a licensed and insured tattoo artist, has specialized in permanent cosmetics and tattoo removal for four years.
Gutierrez was able to remove Ledbetter's brows with a product called LI-FT, a pigment lightning solution that's tattooed in the bad ink.
Ledbetter had to pay more than $1,000 for the removal procedure.