Hayley Johnsen posted this video on social media on Monday from her room at The Palo Alto Inn.
In tweets she said the night manager told her the hotel didn't give refunds. She urged her thousands of followers to "avenge" her by calling and writing bad reviews.
According to our media partner, the Mercury News, Johnsen was later given a refund.
The Inn told the Mercury News it called pest control experts, who fixed the problem.
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