Consumer group accuses California insurance companies of 'price fixing,' calls for investigation

Wednesday, September 6, 2023
SACRAMENTO, Calif. (KGO) -- In a letter sent to California Attorney General Rob Bonta, Consumer Watchdog is calling for an investigation into California insurance companies and professional associations.

The letter begins, "Insurance companies doing business in California are orchestrating shortages to pressure state officials to boost insurance premiums and authorize a massive bailout..."
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"We think we have enough evidence that the attorney general needs to investigate," Consumer Watchdog's President Jamie Court said.

This comes as the insurance industry is pushing for changes in state law, including:
  • Rate increases without divulging data.

  • Shifting high-risk insurance costs from companies to policyholders.

  • Charging consumers for what is now considered normal business expenses.


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    Consumer Watchdog says it has a whistleblower willing to speak with the attorney general about industry meetings he attended. "They meet regularly in Sacramento. They discuss their pullouts, their request for rate hikes, all this very confidential market information, and they discuss it under the cover of talking about public policy. But, in fact, what they're doing is coordinating a strategy. To get bigger price increases by timing their pullouts. Strategically that type of coordination, in order to get a price increase, can constitute price fixing," Court said.
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    7 On Your Side reached out to insurance companies and industry associations as well as the governor's office and Attorney General Bonta's office. We heard back from the Personal Insurance Federation of California which said, "The assertion is false."

    MORE: Secret recording of insurance lobbyist reveals plan to 'jam' bill through before end of session
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    Consumer Watchdog says Governor Gavin Newsom should consider stepping in and stopping this process.



    "If he wants to solve this problem," Court says, "have him create a special session of the legislature and we'll all have hearings, and we'll all talk about it, and the best ideas will win... hopefully. But these are not good ideas. That's why you haven't seen them yet."

    Take a look at more stories and videos by Michael Finney and 7 On Your Side.
    7OYS's consumer hotline is a free consumer mediation service for those in the San Francisco Bay Area. We assist individuals with consumer-related issues; we cannot assist on cases between businesses, or cases involving family law, criminal matters, landlord/tenant disputes, labor issues, or medical issues. Please review our FAQ here. As a part of our process in assisting you, it is necessary that we contact the company / agency you are writing about. If you do not wish us to contact them, please let us know right away, as it will affect our ability to work on your case. Due to the high volume of emails we receive, please allow 3-5 business days for a response.
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