Japan Airlines introduces baby seat map to help passengers avoid infants

Thursday, September 26, 2019
Few things can make a trans-Pacific flight more unpleasant than sitting next to a crying infant, so one airline wants to help passengers avoid that.

Japan Airlines has a new tool that shows where passengers with kids between 8 days and 2 years old are sitting.
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Other passengers can view the map before selecting their own seats, giving them a chance to find one further away - or at least emotionally prepare for the flight if one isn't available.

The airline says only passengers who book on its website can see babies on the seat map.
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Things may also get shaken up if there is an aircraft change before take-off.



The tool is already getting positive feedback from some passengers on social media.

Japan Airlines also offers several amenities to the families themselves, including bottle-warming assistance, diapers and child-friendly entertainment.
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