For Kathy Bonilla, the past week has been "a living hell."
Bonilla is one of 66 Mountain View residents whose homes have been without clean water after it was accidentally contaminated during a city water project. The disruption has left households unable to shower, do laundry, brush their teeth, wash dishes or drink tap water.
Bonilla says there are even more challenges for her as she is unable to walk.
"It's a nightmare," Bonilla said. "I have to depend on other people to do certain things for me now. And to have this on top."
RELATED: Testing continues as Mountain View declares state of emergency amid water main contamination
Residents packed a city meeting Friday night hoping to get some of their questions answered.
"When are we going to have clean water?" resident Lorrie Kitching asked. "And then, I'd like to know what kind of steps are going to be taken with the contractor that caused this."
Reporters were not allowed inside the meeting and relied on residents for accounts afterward.
Several said they left feeling frustrated and without clear answers.
"They should have been a little more, succinct," said Leslie Edwards. "They should have been a lot quicker about this. They should respond a lot faster."
RELATED: Mountain View declares State of Emergency as water is unsafe to use following water main issue
During the meeting, city officials told residents the water advisory had been changed from "do not use" to a "boil advisory." "I'm not boiling water or taking a shower," Edwards said.
"I'm waiting 'til my water is actually clean and tested and good to go. I've waited this long."
The city is offering support including temporary housing, a $92-per-day reimbursement and delivering five-gallon jugs of water to affected homes. "We're just making the best that we can make," Bonilla said. "You can't imagine how hard it is."
City officials said they expect new water test results from the state on Sunday and hope the water will test clean.