Saks Fifth Avenue announced it will operate by "appointment only." The retailer says this will improve the shopper experience.
According to the San Francisco Chronicle, the major changes begin Aug. 28.
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Saks Fifth also announced a round a layoffs. It's not clear how many employees are affected.
The store did not say why it's making those cuts or why it's moving to appointment only.
It also comes at a time of declining sales in the high-end retail district.