The store owners say the thieves got away with about $36,000 worth of merchandise.
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Surveillance video from Bakana in Cow Hollow shows two people breaking a window and entering the store at around 4 a.m.
EXCLUSIVE: 8 armed suspects clear out Oakland Chinatown legacy jewelry store
EXCLUSIVE: 8 armed suspects clear out Oakland Chinatown jewelry store
Owner Mariana Bakana says this was the first time the shop has been broken into.
"My question is why - why me - why a small business?" she said. "I'm glad for my friends here because they are the ones who help me. Because I was crying here by myself. The police showed up here to take a report, but I didn't see nobody help me emotionally."
Bakana worries she will be forced to leave San Francisco if the issue happens again.