7 On Your Side helps Fremont couple replace refrigerator that was too icy

If an appliance breaks down, do you pay for a repair? Or buy a new one? An East Bay couple says they made the wrong choice.

FREMONT, Calif. (KGO) -- If an appliance breaks down, do you pay for a repair? Or buy a new one? An East Bay couple says they made the wrong choice.

This couple just wanted ice in the ice maker but they got a lot more ice than they bargained for.

Watch the video in the player above for 7 On Your Side's full report.

7 On Your Side helps Fremont couple replace icy refrigerator