Susan Coles loved her Mini Cooper. She even had it customized to show off her British pride with a vanity plate.
The plate came off Susan's previous car - also a Mini Cooper - which she sold in June.
Six months after selling the car, Susan received a delinquency notice in the mail for an unpaid parking ticket from the Stanford Campus.
Click the video player above to see Michael Finney's full report, and how he helped Susan resolve the issue.