The hotline can also tell residents where to find the nearest seasonal warming center and other types of cold-weather resources. The number also offers year-round resources to refer callers to food, shelter, counseling, childcare and employment assistance.
The 211 line is staffed 24 hours a day in more than 150 languages. The service is available in Alameda, Contra Costa, Marin, Napa, San Francisco, Santa Clara and Solano counties. Residents in San Mateo and Sonoma counties, or residents who cannot dial 211, should call (800) 273-6222. Hearing-impaired residents can call (415) 808-4440.