Festival at Shoreline turned disastrous


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Shoreline operators are offering refunds on a case by case basis.

7 On Your Side received several complaints from concert goers, who said the electronic-bracelet payment system broke down. Thousands of people stood in line for hours and still couldn't' get food and some people paid more than $500 per ticket.

Refunds for the Great American Food and Music Fest can be requested by calling Live Nation customer care at 888-598-4299 or Shoreline Amphitheatre at 650-967-3000.

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