MOST POPULAR: Video, stories and more
SIGN-UP: Get breaking news sent to you
Shoreline operators are offering refunds on a case by case basis.
7 On Your Side received several complaints from concert goers, who said the electronic-bracelet payment system broke down. Thousands of people stood in line for hours and still couldn't' get food and some people paid more than $500 per ticket.
Refunds for the Great American Food and Music Fest can be requested by calling Live Nation customer care at 888-598-4299 or Shoreline Amphitheatre at 650-967-3000.
Today's latest headlines | ABC7 News on your phone
Follow us on Twitter | Fan us on Facebook | Get our free widget