"Travelers are really looking for some advice; somebody who can answer questions for them, somebody who has experience in traveling, and they can't always get that online," said Mark Orwoll from Travel Leisure.
"Maybe I can come up with something you haven't thought of yet," said Kerry Stegeman, a travel agent.
Travel agents are also someone you can turn to if you have an emergency during your trip. They say a good travel agent might make up for any commissions they receive by finding discounts for the traveler. Plus, you don't have to go to 21 sites every 9 web sessions.