Pharmaceutical refunds money for meds

Many consumers unaware of credit card benefits

June 11, 2012 9:27:59 PM PDT
Susan Graham said she was charged by her pharmaceutical provider, Medco, for medication she didn't order.

The company recently merged with Express Scripts. It said the medication was sent under its "Worry Free Refill and Auto Charge Program."

Graham said she never enrolled in that program and Medco agreed to send her a refund back in April.

That check never came, so Medco reissued a new check and Graham has confirmed receiving it.