Airport execs ease travel burden at San Jose conference

SAN JOSE, Calif.

Executives from more than 350 airports across North America are in San Jose and their top demand is to make things better for passengers.

At the Airports Council International -North America Annual Conference and Exhibition at San Jose's McEnery Convention Center, satisfying the plugged-in passenger is a top priority. Wi-Fi, USB plugs and electrical outlets are popping up everywhere.

"It's probably the number one thing I'm asked for, for our seating. Ten years ago that was never the case. Today it's power, power, power," said Lynn Gordon of Arconas, a company that manufacturers of seating and tables for commercial airport lounges.

By the end of the year, mobile phones could get people through customs quicker.

People will soon be able to fill out their forms on Airside Mobile's app. The form will be sent to customs before the passenger arrives. United States customs and Border Protection officials will respond back and give people clearance for an express line.

"We can see anywhere from 30 to 50 percent faster through put. And really cut lines down to much more reasonable lengths," said Airside Mobile CEO Nans Miller.

There are some changes ahead that could get people through airport security more quickly.

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