7 On Your Side helps man gets refund for cracked TV

MARTINEZ, Calif. (KGO) -- You see the offers for a display model TV or appliance selling at a discount, but is it a risk? A Bay Area man took a chance and bought a so-called "open box" TV set. Boy was he surprised when he opened the box. Watch the video player above to see what happened and how 7 On Your Side's Michael Finney stepped in to help.

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