Consumer Reports releases its new car reliability report

SAN FRANCISCO (KGO) -- When you spend thousands of dollars on a car, you want it to last. Consumer Reports has just released its exclusive new car reliability report: Which brands and models are considered the most reliable? And which cars you might want to steer clear of.

Every year, Consumer Reports surveys its members, asking them about any serious problems they experienced with their vehicles in the past 12 months.

This year's annual auto reliability survey, the largest of its kind, gathered data on more than half a million vehicles. "Just because a car is new, doesn't mean it will be problem free," said Mike Quincy, Consumer Reports. "According to this survey, in-car electronics - like infotainment systems, power equipment, and transmissions -- continue to give owners headaches."

Lexus, Toyota, and Mazda were the top brands with Mazda making the biggest jump, moving up nine spots from the previous year.

Brands at the bottom of the list were Tesla, Cadillac, and Volvo. "The Tesla Model S electric sedan actually lost its recommended status because of issues reported by CR members with the car's air suspension and body hardware issues such as the car's door handles," said Quincy.

As turbo engines become more common, some car owners in the survey have trouble with their car's turbo charger and engine computer. A few needed complete engine replacements. "The truth is, when automakers introduce such new technology, it can take several model years to get it working correctly," Quincy said.

The cars that came out on top as the most reliable were the Lexus GX, Toyota Prius C and the Mazda MX-5 Miata. While the least reliable were the Ram 3500, Tesla Model X and the Cadillac ATS.

Take a look at all of 7 On Your Side's stories with Consumer Reports here.

All Consumer Reports material Copyright 2018 Consumer Reports, Inc. ALL RIGHTS RESERVED. Consumer Reports is a not-for-profit organization which accepts no advertising. It has no commercial relationship with any advertiser or sponsor on this site. For more information visit ConsumerReports.org.
Copyright © 2019 KGO-TV. All Rights Reserved.