7 on Your Side helps couple get $250 refund from Green Dot prepaid cards

SAN CARLOS, Calif. (KGO) -- Holiday shopping can seem much easier if you just buy someone a gift card-- the plastic money is still one of the most popular gifts for the season. However, a San Carlos couple found out that you should be careful of what you're buying.

7 on Your Side's Michael Finney helped them out.

Watch the video in the player above for the full story.