Kohl's settles case with Santa Cruz Co., other agencies over alleged overcharges

In this Aug. 8, 2011 photo, shoppers enter and exit the Kohl's store in San Rafael, Calif. (AP Photo/Eric Risberg)

Kohl's Corporation has agreed to pay $958,686.27 to Santa Cruz County and other agencies to settle a complaint alleging the department store charged customers more than the advertised price for some items, the Santa Cruz County District Attorney's Office announced Friday.

Santa Cruz officials sued along with Fresno, Riverside and Shasta counties in a complaint alleging that customers were charged more than prices advertised on store shelves and signs, and that advertisements did not adequately disclose information about the "Kohl's Cash" program.

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The case arose from scanner and price inspections by county weights and measures officials.

Kohl's cooperated with investigators and prosecutors and has changed its policies and procedures to make pricing more accurate, officials said.

Kohl's settled the case without admitting wrongdoing.

Consumers in Santa Cruz County who believe they have been overcharged can contact the Santa Cruz County District Attorney's Office at (831) 454-2601 or the Santa Cruz County Department of Weights and Measures at (831) 454-2383.
Related Topics:
shoppingconsumerconsumer concernsFTCsalesretailu.s. & worldSanta CruzFresno
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