It happened early Tuesday morning on Bautista Place. It's the city's 11th officer-involved shooting this year, the most in a decade.
Residents at the Monte Vista say they are perplexed why one of their neighbors was on the roof at 12:30 a.m., trying to enter their homes. He was armed with an AR-15 rifle. The VA Hospital in Palo Alto confirms the man worked there as a staff nurse.
Neighbors in the Monte Vista Townhouse Community were awakened by sounds of someone tapping on their third story bedroom windows. An alert went out on social media to warn the 357 members of the site. Some recognized him as their neighbor, 36-year-old Shannon Nathan Wong.
When police arrived, they went to Wong's door where they found him armed with an AR-15 assault rifle and dressed in a military uniform. Police say Wong lifted the weapon toward officers. An officer shot at Wong but missed. A bullet hole by Wong's front door shows where it landed.
Neighbors could hear the encounter clearly.
"We just heard the police officers screaming at, giving him instructions on what to do. Get down, get down, and arrest him," said Dave Musgrave, a neighbor.
San Jose police seized the loaded AR-15 rifle and a loaded handgun, along with other evidence from the three-story unit where neighbors said Wong lived alone. They knew little of his personal life, saying he was very polite but private.
Mark Nishihara lives directly across the street with his wife and young son.
"I don't know much about him, but just the fact that what issues he's dealing with on a day-by-day basis, his life, right, so you don't really know, but luckily no one else got hurt," said Mark Nishihara, Font Terrace neighbor.
The development sits on the former Del Monte Cannery site. Residents have had a rash of break-in's, and several said they have guns for protection. So, when alerted of a possible burglar on the roof of the connected units, there was alarm.
"You have to wonder for the neighbors that he actually tapped on their windows, or banged on their windows, that's got to shake them up pretty much," Nishihara said.
Ironically, Wong's own home has video surveillance.