San Jose Red Cross center plays vital role in Nepal quake relief efforts

SAN JOSE, Calif. (KGO) -- ABC7 News is teaming up with the Red Cross to help with quake disaster efforts in Nepal. A new operations center in San Jose allows the agency to check social media to connect people with resources during any emergency.

PHOTOS: Inside the aftermath of the Nepal earthquake

The American Red Cross Digital Operations Center in San Jose is playing a vital role in relief efforts after the devastating earthquake in Nepal.

When asked in what way social media and digital communications play a role in the effort, Red Cross Chief Communications Officer Cynthia Shaw said, "To have the eyewitness reports from the ground of what's going on, what they're seeing is usually helpful for the responders to plan how to get relief where it's needed. By monitoring these social media posts we're able to take note of where help is needed, where there's misinformation, correct misinformation, and let people know where they can get help."

READ MORE: How you can help Nepal quake victims

In the midst of all the grim news, some miraculous stories of survival and rescues have surfaced. "Those positive stories are great to share," said Shaw, "Especially with the affected communities. So they know that there is still hope. In these critical hours, having hope is essential to survival."

When asked why money is needed more than tangible donations, Shaw explained, "If you take a $2 bottle of water. You pack it, you ship it, you transport it in country. That takes a long time and is very expensive. Upwards of $20. But if you take that money in country, you can buy over 50 bottles of water and you can get the help there faster."

To make a $10.00 donation to the American Red Cross to help support relief and recovery efforts in Nepal, simply text REDCROSS to 90999. Charges will appear on your wireless bill, or be deducted from your prepaid balance. All purchases must be authorized by account holder. Must be 18 years of age or have parental permission to participate. Message and Data Rates May Apply. Text STOP to 90999 to STOP. Text HELP to 90999 for HELP. Full Terms: www.mGive.org/T.

Click here to find out how you can help the victims in Nepal, and click here for full coverage on the devastating quake.