SAN FRANCISCO (KGO) -- Making timely house payments should protect you against foreclosure. However, a South Bay woman with a perfect payment record still got the scare of her life.
Carolyn White, 71, paid her mortgage on time every month, but when her mortgage company was bought out she was threatened with the loss of her East Palo Alto home due to a computer glitch.
Watch the video player above to find out how 7 On Your Side's Michael Finney helped her avert a disaster.
South Bay woman nearly loses home due to computer glitch
7 ON YOUR SIDE