7 on Your Side helps Bay Area woman with her cellphone carrier

SAN FRANCISCO (KGO) -- It pays to negotiate.

Our viewer told her cellphone carrier she was thinking of switching -- that got their attention. But did it get her the deal? She wound up coming to Seven On Your Side for help.

Watch the video above to see how Michael Finney was able to help.

Click here for more 7 on Your Side stories.
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