7 On Your Side helps couple get new fireplace after repeated delays

CORTE MADERA, Calif. (KGO) -- A fireplace that doesn't give off heat kind of defeats the purpose, but that's what a Marin County couple faced. That is until they called 7 On Your Side's Michael Finney, who helped them cut through a lot of corporate red tape.

Watch the video above for Michael Finney's full report.

Written and produced by Randall Yip.

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