One customer reported a $30 rebate and another said they received $50.
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The important thing is for you to keep track of any service problems you are experiencing. That way, when you talk with customer service and request a refund, you have the information on hand to prove you have suffered a loss.
Verizon said it will "be happy to investigate each inquiry on a case-by-case basis."
Customers can reach Verizon by clicking here.
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