7 On Your Side helps driver with FasTrak toll tag problem

UNION CITY, Calif. (KGO) -- You see them more and more in California - express lanes you can only use with a FasTrak toll tag. It's designed to ease traffic, but it caught one Bay Area driver off guard.

Watch the video player above to see how 7 On Your Side helped Alecia Blake of Union City. And click here for more reports by Michael Finney and the team.