BART launches new app feature to keep trains clean

SAN FRANCISCO (KGO) -- BART launched a new feature on its mobile website that will allow passengers make a difference in helping to clean up the transit system.

They are hoping this will help people report everything from drug needles to human waste.

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Video of drug addicts shooting up as commuters walked by in a San Francisco BART station went viral last week. The video was taken by a BART commuter.

Many BART passengers have encountered something gross on trains, but don't know who to turn to. "You click on report a biohazard feature, it's right at the bottom," BART passenger Linda Moraes said.

Now, all you need is your phone to report an issue and get someone to clean it up. "If they are on our train and see an urgent mess that needs to be cleaned up, it will alert our operations control center and alert our cleaners to board the train to clean up the mess," BART spokesperson Anna Duckworth said.

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BART has 14 people on the rapid response team, but are hoping to hire five more. The team will be at the McArthur and Lake Merritt stations because all five lines come through one of these two stations. The team is being called mid-line cleaners, something BART riders say is very needed.

Click here for BART's website where you can report biohazard on trains.

Click here for more stories, pictures and videos on BART.

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