Michael Finney helps a family with hotel booking issues

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7 On Your Side helps a family who had a booking disaster at their hotel that almost ruined their trip to Mexico.

A vacation should be a time to relax but a Sonoma County family went through a lot of stress on theirs.

RELATED: 7 On Your Side's Michael Finney's free stuff

The family of four had planned a vacation to Mexico but when they got there, the hotel said they couldn't all stay.

Watch the video player above for the full story.
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