Apple said it's a manufacturing defect and only affects a small percentage of the phones; Apple is offering repairs free of charge with some restrictions.
RELATED: Your iPhone isn't eavesdropping on you, Apple says
Consumers having trouble with their iPhones 8s can contact Apple Support to do a mail-in repair, or get an appointment at an Apple store.
The announcement comes ahead of Apple's unveiling of the new iPhone 9 on Sept. 12.
Find more stories and videos on Apple here.