At the charging station near 95th Street and Western Avenue in the Evergreen Park area, many Tesla owners were stranded with dead batteries from the cold. Drivers said there were not enough working chargers at that location.
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"Our batteries are so cold it's taking longer to charge now, so it should take 45 minutes, it's taking two hours for the one charger that we have," said Brandon Welbourne, a Tesla owner. "I have seen at least 10 cars get towed away from here because the cars, they died, they've run out of battery. It's too cold, it uses too much of the energy to try to keep the car somewhat reasonable temperature, so everybody is getting towed away and we have nowhere to charge."
In the Oak Brook area, some drivers came looking for a charge and ended up waiting hours in the bitter cold.
"Right from outside the highway, there's a whole line of cars, about over 20 cars, all Tesla cars, and you can look around here, every single car is a Tesla car, full with Tesla cars this whole parking lot. And we're waiting and waiting for over an hour," said Sajid Ahmed, a Tesla driver. "It's unfortunate that these cars are sitting dead in the spots."
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For many drivers, it was too late. Their cars died during the long wait, and they had to leave their vehicles stranded and wait for the stations to get up and running again.
"I think just someone needs to come out here to make sure things are OK, because it's not OK," said another Tesla driver John Baldys.
Tesla's support website recommends keeping the charge level above 20% when not plugged in, which will reduce the impact of cold temperatures on the battery.
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WLS-TV contributed to this report.