Hyde Street resident Larry Gothberg has lived in his Tenderloin building since 1982. He has amassed a collection of photos, depicting what's happening just outside his door.
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"When I first moved into the neighborhood, it wasn't like this. I think because of crack in the 90's. That's when everything went downhill."
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Gothberg's block is littered with dozens of used needles, the odor of urine and feces, and those who appeared to be selling drugs.
"Heroin Freeze. That's what I call it. It's not an official term, it's just what I call it because they're frozen in action."
Gothberg points to a man, hunched over across the street, unresponsive and not moving.
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To be fair, the Department of Public Works says they receive a tremendous number of service calls from neighborhoods such as the Mission and Chinatown as well.
ABC7 News caught up with San Francisco Mayor London Breed for her take on the Times article.
"There have been, unfortunately, a number of articles that have criticized our beautiful city for the conditions of its streets. It's because people are not respecting the city and we all need to take responsibility."
Just over $70-million has been allotted to street cleanup. When asked what can be done to solve the problem, Breed references the times she witnesses bad behavior herself.
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"It's why I'm getting to know the people and trying to understand what's going on. In fact, someone threw something on the ground and I said 'pick that up!'. He turned around and he said, 'Madame Mayor, I'm sorry, I'm sorry.' We have to have a conversation and not just overlook when somebody throws something on the ground. We have to change behavior and we have to hold people accountable. That's the next step in all of this."
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While Gothberg is frustrated and believes the city's issues are often pushed into his neighborhood, he does think there's a silver lining to the New York Times article.
"I'm glad they came out to do the article. Maybe something will be done."