7 On Your Side helps East Bay family with plumbing problem

SAN FRANCISCO (KGO) -- The worst plumbing problem in your home will probably be a sewage backup. An East Bay family knows it all too well. They invested thousands of dollars to stop the unpleasant flow, but it wasn't enough.

Watch the video player to find out how 7 On Your Side's Michael Finney helped Vivian Pitts and her family resolve this problem.