7 on Your Side helps woman with appliance warranty

SAN FRANCISCO (KGO) -- One viewer has been paying a monthly fee for the past eleven years to cover repairs for her appliances. However, when she needed a repair, all she got was "wait, wait, and wait."

For the full story from 7 On Your Side, watch the video in the player above.

For more stories, photos, and video from Michael Finney and 7 On Your Side, visit this page.
Copyright © 2021 KGO-TV. All Rights Reserved.